Customers
Natural Heroes
Overview

Natural Heroes

As social enterprise founded in 2016 with the aim of making healthy & sustainable living simple and fun. Natural Heroes focuses on clean beauty; as many vegan, natural and truth-based cosmetics as possible. For example, with their DIY kits customers can make their own deodorant, body lotion, toothpaste and lip balm.



The Problem

The client was using life timely but was not getting sufficient insights on LTV of each customer.

Solution

We have built a dashboard showing historic and predictive LTV as well as LTV, predicted purchases, revenue, and probability of life on the platform for each customer.

Results

This is going to help natural heroes in sending personalized emails to its customer base and analyze LTV trend. Moreover, they will be sending win-back campaigns to customers who are likely to churn.  

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